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[面试] customer support representative vi

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CG赵      

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发表于 2018-12-7 00:58 |显示全部楼层 |倒序浏览
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Practice Question: Please give a brief introduction of yourself
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Q2
Please provide your response in MANDARIN: Briefly describe your relevant skills & experience for this role. Why are you the best candidate?
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Q3
Please share an example of a time you interacted with a difficult customer. How did you handle the situation and what was the end result?
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Q4
Please provide your response in MANDARIN: You have 3 tasks to complete - You need to call a client back with an answer to their order question; your manager asks you to run an urgent report; your colleague has asked for your help on a project that's due. How would you prioritise each task, what would you do first, and why?
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Q5
Bloomberg is known for its platinum customer service. Please provide an example of a time when you provided exceptional customer service. Describe the situation, the steps you took, and the outcome.

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CG赵      

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发表于 2018-12-19 12:15 |显示全部楼层
hhhh 发邮件定了二面时间 又直接取消了。。说是招满了 服了
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