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[其他] 急招 IT实习生!!!

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发表于 2013-8-14 15:44 |显示全部楼层
Responsibilities:  
- Handle and resolve end user¡¯s incidents and service requests;
- Hardware and workstation installation, maintenance, and troubleshooting;
- Provides escalation support to helpdesks and may provide support to end users directly or by emails as requested.
- Support In-house Service System, PBX & Network systems;
- Create and maintain documentation for all implemented networks;
- Update IT inventory records monthly;
- Stock-take software licenses installed in offices and report installation of any pirate/illegal software installed;
- Perform other duties assigned by the Department Lead.

Requirements:
- Undergraduate junior or below. Major in CS, EE, CSE or IT related discipline;
- Familiar with MS Windows, MS Office, Mac OS, Firm's e-mail system (MS Exchange);
- Ability to work independently, takes initiative, prioritize multi-tasks and meet deadlines.
- Good at oral&write English and Chinese.
- Good record-keeping skills
- Ability to establish effective working relationships within the department, Office and Firm, and with clients, vendors and others outside the Firm;
- At least 3 days per week on duty, ASAP.

Please send your CV (both in Chinese and English) as attachment to : careers.china@essexlg.com
email title: FDU-name-major-IT Intern
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