IBM部门介绍：全球技术服务部（GTS）

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Global Technology Services – GTS 全球技术服务部

负责与IBM产品密切相关的服务业务，特别是保修、硬件产品和软件产品的集成。
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2007年IBM收入987.86亿美元，同比（914亿美元）增长8%；利润104.18亿美元，同比（94亿美元）增长11%。

GTS（全球技术服务部）占361.03亿美元，比2006年的323.22美元增长11.7%；利润率29.9%



IBM Global Technology Services is the biggest Technology Services supplier in the world. As the leader of global IT service industry, IBM Global Technology Services’ yearly revenue account for more than 35% of IBM’s total revenue, and it is the largest Business Unit within IBM.

IBM Global Technology Service is the Partner that builds the foundation for long term growth with end to end services products, solid professional IT expertise, and anchored clientele/experience. It’s positioned as a leader/expert in transforming IT infrastructure to generate business advantage for growth, the Collaborative Innovation Partner Enabling Growth. In detail, firstly, it is the IT Partner/leader that revolutionize IT in China for past decade and transform IT for growth, secondly, the strongest/largest IT professionals in the market, thirdly, the innovative/insightful partner that solve IT and business issues
IBM Global Technology Service provide profession service in Service Product Lines of 3 Service Product Groups and outsourcing services.
Three Service Product Groups

Group1: Infrastructure Access Services (基础架构访问服务)
Group2: Infrastructure Management Services (基础架构管理服务)
Group3: Infrastructure Support Services (基础架构支持服务)
Ten Service Product Lines
1. IT Strategy & Architecture Services (IT 策略与基础架构咨询服务)
2. Middleware Services (中间件服务)
3. End User Services (办公室系统支援与终端设备服务)
4. Integrated Communications Services (网络服务)
5. Business Continuity & Resiliency Services (业务连续性与灾难恢复服务)
6. Internet Security Systems (互联网安全系统)
7. Site & Facilities Services ( 数据中心及智能化集成服务)
8. System Services (系统服务)
9. Maintenance & Technical Support (维护和技术支持服务)